Thank you for visiting lumenasolutions.com. At lumenasolutions.com, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website.
By using the Site, you consent to the data practices described in this policy. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
Information We Collect:
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Personal Information: When you visit our Site, we may collect personal information that you provide voluntarily, such as your name, email address, phone number, and any other information you choose to provide.
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Automatically Collected Information: We may also automatically collect certain information about your device and usage patterns, such as your IP address, browser type, operating system, and browsing history on our Site. This information is collected using cookies and similar tracking technologies.
How We Use Your Information:
We use the information we collect for the following purposes:
- To provide and maintain our services
- To personalize your experience on our Site
- To communicate with you, including responding to your inquiries and providing customer support
- To analyze how users interact with our Site and improve our services
- To detect, prevent, and address technical issues and security vulnerabilities
- To comply with legal obligations
Sharing Your Information:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Data Security:
We take the security of your personal information seriously and take reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices:
You have the right to access, update, or delete your personal information at any time. You can do this by contacting us using the contact information provided below. You may also opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those communications.
Children’s Privacy:
Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are under 13 years of age, please do not provide any personal information on our Site.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.